Interactive Teller Machines (ITMs) or i-Tellers are interactive “I do my own banking” ATM machines with a personal touch. They provide face-to-face assistance from a real Allegan team member who is knowledgeable and ready to assist you using live video chat technology – all the convenience of an ATM with the personal service of a live teller, PLUS more convenience and functionality!

i-Teller Machines are so easy to use! Simply tap the screen and wait to be connected with one of our Digital Specialists. You can deposit cash and checks, make withdrawals, transfer within your account, make loan payments, chat with a Digital Specialist about your account, and so much more.

• Have your ID ready. Our Digital Specialists will need to take a look to verify you.
• If you don't want to speak with a Specialist, insert your Allegan Debit Card to utilize the machine as an ATM.
• Making a withdrawal? You can ask for your cash back in certain denominations. Our ITMS offer $100, $20, $5, and $1 denominations.
• The wait time for an i-Teller is significantly shorter than waiting in line inside. You can expect to speak with a Digital Specialist in about 2 minutes.